Dee Bowden: Don’t Lose Millions in Unpaid Invoices
Episode Summary
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Three Topics Discussed
- How recovering $6 million in 60 days helped inspire Dee’s Collect the Cash mission.
- Why entrepreneurs need as much confidence asking for payment as they have asking for the sale.
- The importance of tracking the entire process from sale and contract through invoicing and payment.
Three Key Takeaways from Dee Bowden
- Dee’s four keys to collecting cash: problem-solving, customer service, gratitude, and relationship building.
- Collecting money doesn’t have to be confrontational. Dee recommends approaching accounts receivable from a problem-solving perspective: ask for the status of the invoice and work with the other person to determine what needs to happen next.
- Create a tracking system. At minimum, track the customer, contract number, amount, item or service sold, billing date, expected payment date, and notes.
“The sale is not complete until the money’s actually in the bank.” — Dee Bowden
Connect with Dee Bowden
Revenue Recovery Specialist | Creator of Collect the Cash
Dee has more than two decades of experience helping organizations improve cash flow and recover revenue from unpaid invoices. Her approach focuses on solving the problem behind the unpaid invoice while maintaining strong relationships with customers and accounts payable teams. Her work and story have also been featured in Forbes and Black Enterprise.
Dee’s free guide provides five practical tips to make collecting payments easier, including guidance for making collection calls, invoicing correctly, and creating a tracking system.
What You Need to Grow Podcast is presented by Badass Podcast Mastery and Jennie Bellinger, C.P.C.
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